1. Information we collect
When you submit our contact form we collect the details you provide: your name, email address, phone number, company, enquiry type and message. We may also collect technical data such as IP address, browser type and pages visited to keep the website secure and improve it.
2. How we use it
- To respond to your enquiries and requests.
- To operate, secure and improve our website.
- To comply with legal and regulatory obligations.
- To send you updates and insights — only if you opted in.
3. Consent & opt-in
We process the details in your enquiry based on your consent, given by ticking the required consent box on the contact form. Marketing communications are separate and optional: the marketing box is never pre-selected, and we will email you news and updates only if you tick it. You can withdraw consent or unsubscribe at any time using the link in our emails or by contacting us.
4. Sharing of data
We do not sell your personal information. We may share it with group companies and trusted service providers who help us run the website and handle enquiries, under confidentiality obligations, or where required by law.
5. Cookies
We use essential cookies and, where applicable, analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.
6. Retention & security
We keep personal data only as long as needed for the purposes described above or as required by law. We apply reasonable technical and organisational measures to protect it, though no online transmission is completely secure.
7. Your rights
Subject to applicable law (including India's Digital Personal Data Protection Act, 2023), you may request access to, correction or erasure of your personal data, and withdraw your consent at any time.
8. Contact
For privacy questions or to exercise your rights, email privacy@shapoorjipallonji.com or use our contact page.